Shipping policy

At Glow Khaleeji, we are committed to delivering your beauty products safely and on time. Please read our shipping policy carefully:

 

  1. Processing Time:

     

    • All orders are processed within 2–3 business days after payment confirmation.

    • Orders are not shipped or delivered on weekends or public holidays.

     

  2. Shipping Methods & Delivery Times:

     

    • We work with trusted local and regional shipping partners.

    • Standard Shipping: 2–5 business days within the UAE.

    • Express Shipping: 1–2 business days (additional fees may apply).

    • International shipping times may vary depending on the destination.

     

  3. Shipping Costs:

     

    • Shipping fees are calculated at checkout based on your location and selected shipping method.

    • Free standard shipping may be available on orders above a certain amount (if applicable).

     

  4. Order Tracking:

     

    • Once your order is shipped, you will receive a tracking number via email to follow your package.

     

  5. Shipping Address:

     

    • Please ensure your shipping address is complete and accurate.

    • Glow Khaleeji is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

     

  6. Lost or Damaged Packages:

     

    • If your order is lost or arrives damaged, please contact us immediately at info@glowkhaleeji.com.

    • We will assist you with a replacement or refund according to our Return & Refund Policy.